At TopX, ensuring a smooth and enjoyable experience for our players is our highest priority. Our professional customer support team is on standby 24/7, ready to provide you with friendly and efficient assistance. Whatever your query—from navigating our site to understanding a promotion or processing a transaction—we are here to help.
Please use the following methods to get in touch:
Live Chat (24/7)
For the fastest response, use our Live Chat feature. Click the chat icon on our site to be instantly connected with a support agent who can resolve your issues on the spot. This is the recommended method for all urgent queries.
Email Support
You can send us an email at [email protected]. This is ideal for less urgent matters or if you need to provide us with documents. We are committed to responding to every email inquiry within 24 hours. For faster processing, please mention your username in your email.
FAQ - Frequently Asked Questions
We have created a detailed FAQ page that provides answers to many common questions about account registration, payments, games, and security. It’s a great resource to check for a quick solution.
We are constantly striving to improve your experience and welcome any feedback you may have. Your satisfaction is the measure of our success.